We understand that plans can change, and we’ll always do our best to assist. However, as a small, independent establishment, cancellations and changes at short notice can have a significant impact. The following terms therefore apply:

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• All cancellations must please be made in writing.

• Deposits are non-refundable. If we are able to rebook the room for the same dates, we may, at our discretion, offer a credit towards a future stay.

• No-shows will be charged the full amount of the booking.

• Early departures are treated as cancellations and are non-refundable.

• Once a guest has checked in, they are responsible for full payment of the entire booking period, even if departing earlier.

• If a stay is shortened, any long-stay or discounted rates will be recalculated at the standard daily rate, and any difference will be payable.

• Additional guests not included in the original booking, including overnight visitors, will be charged accordingly.

• Excessive use of utilities (electricity, gas or water) may incur an additional charge, as we operate largely off-grid and aim to stay environmentally responsible.

• We do not issue cash refunds, but in exceptional circumstances and entirely at our discretion, a credit may be offered for future use within a specified period.